Everclean Car Wash

Privacy Policy

Last Updated: 3/25/2026

Everclean Car Wash & Oil Change (“Everclean,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:

  • Visit our website or mobile application
  • Purchase or maintain a wash membership or service
  • Use our car wash or oil change services
  • Participate in promotions, loyalty programs, or marketing campaigns
  • Interact with us at any of our physical locations

1. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Personal Information You Provide

  • Name, email address, phone number
  • Billing and payment information
  • Vehicle details (make, model, license plate)
  • Membership and transaction history

B. Automatically Collected Information

  • IP address, browser type, device information
  • Website usage data (cookies, analytics)
  • Mobile app usage data

C. Location & Operational Data

  • License Plate Recognition (LPR) data
  • Vehicle images captured at wash entry

D. Payment Information

  • Payments are processed via third-party processors (e.g., Stripe)
  • We do not store full credit card numbers on our systems

2. LICENSE PLATE RECOGNITION (LPR)

Everclean locations may use LPR technology to:

  • Identify registered vehicles tied to memberships
  • Enable seamless, hands-free entry
  • Prevent fraud and misuse

We:

  • Use LPR data only for operational and security purposes
  • Do not use LPR for marketing profiling
  • Do not collect biometric identifiers (e.g., facial recognition)

3. HOW WE USE INFORMATION

We use collected data to:

  • Provide and manage memberships and services
  • Process transactions and billing
  • Authenticate customers and vehicles
  • Improve operations and customer experience
  • Communicate with customers (billing, updates, promotions)
  • Administer marketing campaigns and loyalty programs
  • Detect and prevent fraud
  • Comply with legal obligations

4. PAYMENT PROCESSING

All payments are processed through secure third-party providers (e.g., Stripe).

  • Everclean does not store full payment card details
  • Payment providers maintain PCI-DSS compliance
  • Transactions are encrypted and secured

5. TEXT MESSAGING & COMMUNICATIONS

If you opt in:

  • You may receive SMS or app notifications
  • Message frequency varies
  • Standard message/data rates may apply

You may opt out at any time:

  • Reply STOP to SMS
  • Adjust settings in your account

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Operate and improve our website
  • Analyze traffic and usage patterns
  • Personalize user experience

We may use third-party analytics tools (e.g., Google Analytics).

You can control cookies through browser settings, though some features may be affected.

7. HOW WE SHARE INFORMATION

We may share information with:

  • Payment processors (e.g., Stripe)
  • POS and membership systems (e.g., AMP)
  • Cloud hosting providers
  • Marketing and SMS vendors
  • Analytics providers
  • Customer support platforms
  • Fraud prevention services
  • Legal and regulatory authorities

We do not sell personal information for monetary gain.

8. DATA RETENTION

We retain information:

  • While your membership is active
  • For a reasonable period after cancellation
  • As required by law, accounting, or fraud-prevention needs

LPR data is retained only as long as necessary for operations and security.

9. DATA SECURITY

We implement:

  • Administrative safeguards
  • Technical protections (encryption, secure servers)
  • Physical security measures

However, no system is 100% secure.

10. YOUR RIGHTS & CHOICES

You may have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Opt out of certain data uses

To make a request:
📧 developers@evercleancw.com

We may verify your identity before fulfilling requests.

11. MARKETING & OPT-OUT

You may:

  • Unsubscribe from emails via link
  • Opt out of SMS by replying STOP
  • Adjust marketing preferences in your account

12. CHILDREN’S PRIVACY

Our services are not directed to children under 13, and we do not knowingly collect their personal data.

13. THIRD-PARTY LINKS

Our website or app may contain links to third-party sites.

We are not responsible for their privacy practices.

14. BUSINESS TRANSFERS

In the event of:

  • Sale
  • Merger
  • Acquisition

Customer data may be transferred as part of business assets.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

  • Updates will be posted on our website
  • “Last Updated” date will be revised

16. CONTACT INFORMATION

Everclean Car Wash
818 W. Northwest Hwy, Arlington Heights, IL 60004
224-208-5045
developers@evercleancw.com

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